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Demystifying outsourcing :

Friedman, Debbie, 1949-

Demystifying outsourcing : the trainer's guide to working with vendors and consultants / Debbie Friedman. - San Francisco : Pfeiffer, c2006. - xxix, 319 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.). - Pfeiffer essential resources for training and HR professionals .

Includes bibliographical references (p. 309-310) and index.

Building a strategic foundation -- Introduction -- Guiding principles -- Sourcing : a strategic decision -- Identifying and selecting your partners -- Identifying potential consultants -- The request for proposal -- Selecting consultants -- The contract -- Navigating projects while strengthening partnerships -- Positioning consultants in your organization -- Launching the project -- Project management -- Assessment of need -- Design and development -- Implementation -- Evaluation -- Project wrap-up -- Addressing the challenges of partnerships -- Managing conflict -- Inheriting a consultant -- Working with multiple consultants -- Additional work for your consultants -- Expanding your personal capability -- A development plan.

0787979414 9780787979416

2006008662

GBA664910 bnb

013517458 Uk


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