Includes bibliographical references and index.

pt. 3. The work environment. Changes in workers, work, and organization / Wayne F. Cascio -- Work design / Frederick F. Morgeson and Michael A. Campion -- Stress in organizations / Sabine Sonnentag and Michael Frese -- Judgment and decision making / Terry Connolly and Lisa Ordóñez -- Career dynamics / Jeffrey H. Greenhaus -- Human factors and ergonomics / William C. Howell -- Organizational culture and climate / Cheri Ostroff, Angelo J. Kinicki, and Melinda M. Tamkins -- Diversity in organizations / Clayton P. Alderfer and Adrienne D. Sims.

Stability and change in industrial and organizational psychology / Walter C. Borman, Daniel R. Ilgen, and Richard J. Klimoski -- pt. 1. Personnel psychology. Job and work analysis / Paul R. Sackett and Roxanne M. Laczo -- Job performance / Stephan J. Motowidlo -- Recruitment research in the twenty-first century / Sara L. Rynes and Daniel M. Cable -- Personnel selection and employee performance / Neal Schmitt ... [et al.] -- Intelligence and the workplace / Fritz Drasgow -- Use of personality variables in work settings / Leaetta M. Hough and Adrian Furnham -- Perspectives on training and development / Kurt Kraiger -- Strategic industrial and organizational psychology and the role of utility analysis models / John W. Boudreau and Peter M. Ramstad -- pt. 2. Organizational psychology. Motivation / Terence R. Mitchell and Denise Daniels -- Job attitudes . Charles L. Hulin and Timothy A. Judge -- Leadership models, methods, and applications / Bruce J. Avolio ... [et al.] -- Theories and practices of organizational development / John R. Austin and Jean M. Bartunek -- Work groups and teams in organizations / Steve W.J. Kozlowski and Bradford S. Bell -- Customer service behavior / Ann Marie Ryan and Robert E. Ployhart --